Types of Data Collected
When you register and use the 385 platform, we collect the following information. Each category of data is used for a specific purpose:
Account information
Name, date of birth, mobile number, email address, and ID document details are collected at the time of registration.
Payment information
Records of BDT transactions via bKash, Nagad, Rocket, or bank transfer. Full account numbers are never stored.
Device & browser information
IP address, browser type, operating system, and device ID are recorded for security verification purposes.
Usage data
Logs of pages visited, time spent, betting history, and other activity on the platform.
We do not knowingly collect information from minors. If a user is confirmed to be under 18, their account will be closed.
How Collected Data is Used
385 uses collected data solely for lawful and necessary purposes. We never collect unnecessary data or sell it to third parties for commercial gain.
- Account management: For registration, login, identity verification, and account security.
- Payment processing: To process and record BDT deposit and withdrawal transactions.
- Security & fraud prevention: To detect suspicious activity and protect accounts and funds.
- Service improvement: To analyze usage patterns and enhance the platform experience.
- Contact: To send important updates, policy changes, or support-related messages.
- Legal compliance: To comply with applicable laws and regulations.
Cookies and Tracking Technologies
The 385 website uses cookies and similar technologies to ensure proper platform functionality and to improve user experience.
Functional cookies: Essential for maintaining login status, saving language preferences, and managing security tokens.
Analytics cookies: Page visit and usage statistics are collected and used to improve the site. These cookies do not identify individuals.
You can disable cookies in your browser settings; however, some platform features may then be limited.
Data retention & security measures
385 stores user data to the highest security standards. All information is held on encrypted servers and protected against unauthorized access.
- All connections are secured with encryption technology.
- Passwords are stored in hashed form and are never stored in plain text.
- Payment data is handled in compliance with the security standards of payment providers.
- Regular security reviews and updates are carried out.
Data is generally retained for as long as your account is active and as required to meet legal obligations. Certain information may be kept after account closure in accordance with legal requirements.
Sharing Information with Third Parties
385 never sells your personal data for commercial purposes. However, information may be shared with third parties in specific circumstances where it is necessary to provide our services:
- Payment service providers: Information necessary for transactions is shared only with bKash, Nagad, Rocket, and banking partners.
- Game providers: Only the minimum data necessary to operate Live Casino and other games.
- Legal authorities: Information may be disclosed in accordance with applicable Bangladeshi law or by court order.
All third-party partners are required to comply with 385's privacy standards and may only use the data received for its specified purpose.
User rights, policy updates & contact
Every user of the 385 platform has the following rights regarding their personal data:
- Right to Access Data: Contact the support team to find out what information is stored about you.
- Right to rectification: You may request corrections to any inaccurate or incomplete information.
- Right to erasure: After account closure, you may request data deletion except where legal obligations apply.
Privacy Policy Updates
This policy may be updated at any time. Significant changes will be notified via your registered mobile or email. Continuing to use the platform after changes means you agree to the new policy.
Privacy contact
For data access, correction, or any other privacy-related requests: [email protected] — we typically respond within 48 hours.